Privacy Policy

Effective Date: 02/02/2020
Website: https://mk-trucking.com
Company: Unlimited Deliveries LLC d/b/a MK Trucking

1. Introduction

Unlimited Deliveries LLC, doing business as MK Trucking (“MK Trucking,” “Company,” “we,” “our,” or “us”), is committed to protecting the privacy and security of the personal information we collect through our website, SMS communications, and business operations.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or engage in transportation-related services.

By using our website or providing your information to us, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

• Full name
• Business name
• Phone number (including mobile number)
• Email address
• Mailing or billing address
• Employment or driver-related information
• Load-related documentation
• Any information submitted via website forms

B. Operational & Communication Information

• SMS and text message communications
• Email correspondence
• Photos of delivery paperwork (BOLs, PODs, rate confirmations, scale tickets, etc.)
• Dispatch communications
• Load-related records

C. Technical & Website Usage Data

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of visit
• Referring website

This data helps us improve our website functionality and performance.

3. How We Use Your Information

We use collected information to:

• Coordinate freight pickups and deliveries
• Communicate with drivers, customers, brokers, and partners
• Provide dispatch instructions and load updates
• Confirm appointments and delivery ETAs
• Process delivery documentation
• Respond to inquiries
• Improve operational efficiency
• Maintain compliance with federal and state transportation regulations
• Protect against fraud or unauthorized activity

We only collect information that is necessary for legitimate business purposes.

4. SMS Terms & Conditions (A2P 10DLC Compliance)

MK Trucking uses SMS (text messaging) for business and operational communications related to freight transportation services.

Types of SMS Messages We Send

• Dispatch instructions
• Load assignments
• Pickup and delivery details
• Appointment confirmations
• ETA updates
• Delay notifications
• Route updates
• Requests for load status
• Transmission of delivery paperwork

We do not use SMS for mass marketing to the general public.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Consent to Receive SMS Messages

By providing your mobile phone number to Unlimited Deliveries LLC d/b/a MK Trucking, you consent to receive SMS text messages related to business operations and transportation services.

Consent may be obtained through:

• Employment onboarding
• Driver agreements
• Customer onboarding forms
• Website contact forms
• Verbal or written consent

Consent to receive SMS messages is not a condition of purchase.

Message Frequency

Message frequency may vary depending on load activity and operational needs.

Drivers actively hauling loads may receive multiple messages per day.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier plan.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying:
STOP

After you reply STOP, you will receive a confirmation message and no further messages will be sent unless you opt back in.

Help Instructions

For assistance, reply:
HELP

Or contact us at:
Email: info@mk-trucking.com
Phone: 609-892-8037

No Sharing of Mobile Information

Mobile information will not be shared with third parties for marketing purposes.
SMS consent is not shared with third parties or affiliates.
We do not sell, rent, or share phone numbers for promotional use.

5. Information Sharing & Disclosure

We do not sell your personal information.

We may share information only in the following situations:

• With service providers assisting in business operations (e.g., SMS platforms, IT hosting, cloud services)
• When required by law or regulatory authority
• To comply with transportation compliance obligations
• To protect our legal rights, safety, or property

All third-party service providers are required to safeguard your information.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is 100% secure.

7. Data Retention

We retain information only as long as necessary to:

• Fulfill transportation and operational purposes
• Maintain required compliance records
• Meet federal and state recordkeeping requirements
• Resolve disputes or enforce agreements

8. Cookies & Website Analytics

Our website may use cookies and analytics tools to:

• Improve website performance
• Analyze visitor behavior
• Enhance user experience

You may disable cookies through your browser settings. Disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.

10. Children’s Privacy

Our services are intended for business and commercial transportation use. We do not knowingly collect personal information from individuals under the age of 18.

11. Compliance with Industry Standards

MK Trucking complies with:

• CTIA messaging guidelines
• Carrier SMS policies
• A2P 10DLC requirements
• Applicable federal and state privacy laws

We do not send prohibited content, including:

• Fraudulent messages
• Phishing messages
• SHAFT content (adult content, hate content, alcohol, firearms, tobacco)
• Campaign messaging unrelated to transportation operations

All communications are directly tied to legitimate transportation business operations.

12. Your Rights

Depending on your state of residence, you may have rights to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of personal data (subject to legal obligations)

To exercise your rights, contact:
Email: info@mk-trucking.com

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our website or services constitutes acceptance of any revisions.

14. Contact Information

If you have questions about this Privacy Policy, please contact:

Unlimited Deliveries LLC d/b/a MK Trucking
Website: https://mk-trucking.com
Email: info@mk-trucking.com
Phone: 609-892-8037
Business Address: 174 Baldwin Rd, Satsuma, AL 36572